Dennis Howlett recently sent the ESME team a link to a long article about VAXNotes which was a collaboration tool that was active in the 1980’s (!) at Digital Equipment Corporation (DEC). I was reading this article and had a real case of Deja Vue. The article provides an excellent description of the use cases involved in the use of the tool as well as the corporate culture that was necessary for its widespread usage within DEC.
As I read this article, I realized that many of the use cases that micro-blogging tools are meant to solve are actually problems that have been around a long time – for example, the need for employees in distributed companies to be able to collaborate and discover individuals (those old “weak ties”) who can solve their problems. The high level of employee involvement at DEC regarding VAXNotes (irregardless of job title, location, etc.) shows that the assumption that active enterprise collaboration is just restricted to the generation who have grown up with Web 2.0 technology is wrong. VAXNotes emerged in an environment that was pre-Web 2.0 – indeed it was pre-Web 1.0. Thus, the assumption that it is just Generation Y employees who will be the primary users of such micro-blogging tools is misleading. If the corporate culture (as evidenced by the DEC article) supports such tools, users from all generations will use them.